11390 Grissom Ln Dallas, TX 75229
(972)484-3236
(800)535-3136
Goodies from goodman Celebrates 100 years!

ABOUT US

Goodies from Goodman
ADDRESS
11390 Grissom Ln
 
Dallas
 
TX 75229
PHONE
(972) 484-3236
 
(800) 535-3136
EMAIL

It is a very rewarding experience for us to watch people's faces as we tour our fabulous 20,000 square foot facility in Dallas, Texas and explain how our family business got started!

The year was 1916.
Simon Goodman, our grandfather, was working for a candy company in Dallas and earning 10 cents an hour. He was an exceptionally hard worker and when his request for a raise was denied, he quit his job thinking his employer would surely beg him to return! A few days went by with no word from his former employer! Simon knew he would have to search for a new job.

Search for a new job.
In 1916, Simon didn't have the luxury of choosing the line of work he loved. He just knew he had to put food on the table and selling food came to his mind! He bought some corn, offered it for sale and sold every bit of it. In fact, he made more money in one day than he made in an entire week at his candy job! The very next day, he was rewarded with the same results from selling tomatoes. It was then, our grandfather realized that the produce business was where he belonged!

By the mid 1940's.
Jack Goodman, our father, was involved in the family produce business. He helped build the business into one of Dallas' largest wholesale produce companies. It was a thriving business specializing in delivering fruits and vegetables to restaurants, hospitals and grocery stores. On certain occasions, Simon would pack a basket full of fresh fruit and give to his neighbors, friends and customers. Our mother and father suggested that he offer these baskets for sale -- they would make great "get well", "thank you", "sympathy" or "happy holiday" gifts!

Another business is born.
By the 1960's, the produce business had gotten even bigger. This afforded our parents the time to further develop the concept of giving fruit baskets as gifts. Soon, the demand to send gifts of fruit became so big that a separate warehouse was needed each Christmas season just to fill the orders. Ruth Goodman, our mom, would decorate a showroom in the temporary buildings and display all of the "goodies" we had to offer. She created a very warm environment allowing customers to taste our products, offering them a cup of coffee and a place to sit down while they placed their Christmas orders. It became very clear to our parents that this new division of the family produce business deserved special attention! It didn't take long to come up with the name Goodies from Goodman!

The year was 1973.
The first year-round Goodies from Goodman retail store was opened in an exclusive neighborhood shopping center under the direction of Chuck Goodman. We carried the most beautiful fresh fruits and vegetables, fruit baskets, fine candies and gourmet foods from around the world. Our products were the very best and our service was second to none! Goodies from Goodman was fast becoming the place to shop for specialty foods and gift baskets.

In 1975, a catering division of Goodies from Goodman was created. This was a natural transition since we already carried fresh produce and other gourmet foods. We decided from the beginning to target the corporate customer -- companies who bring meals in for business. Word spread quickly about our catering service! Our customers were more than willing to give us a try since we did such great work on their gift baskets!

Another Goodman joins the business.
By 1978, Bobby Goodman had teamed up with his brother, Chuck, to run the family business. It was a perfect match from the beginning! Both of us grew up in the business -- we had the same desire to make Goodies from Goodman a real success! Year after year, our gift basket and catering business continued to grow as well as our reputation in the business community!

We were ready for the next step.
In 1989, we took our wonderful fruit baskets and added fresh flowers for a unique gift idea. That was the start of our floral division. With the client following we had and the ability to hire extremely talented people, we chose to add fresh floral and plant arrangements to our gift selections. We took a unique approach with our floral department and designed floral arrangements which included fresh fruit, bath & body products, chips & hot sauce, Godiva chocolates and other gourmet goodies! Goodies from Goodman became the hot new spot for flowers!

Gourmet Gift Baskets.
We've been doing it for years! Once a year we produce a beautiful catalog featuring our products! We've come a long way since the horse and buggy days!

Jack Goodman taught us to "Operate from the heart first and the pocketbook will follow". Ruth Goodman taught us to "Never cut corners... always deliver the very best"!

We run our business with these principles in mind. Goodies from Goodman customers are treated with utmost respect! We're fair - we're honest- we always do the right thing! When it comes to "getting your money's worth", no one does it better! Our floral and gift basket items are of the highest quality!

Our business is successful because we listened to our parents and grandparents. They had much to say about running the business -- they were great teachers! We promise to always deliver the uncompromising quality that you, our customer, have come to expect!

Bobby and Chuck Goodman

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When you call Goodies from Goodman at 972-484-3236 to order flowers, we'll connect you with our floral partner. They will handle your floral order beautifully!

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The Goodies from Goodman showroom is open 8:30 am to 5:00 pm Monday through Friday. Orders can be placed 24 hours a day via our web site www.goodiesfromgoodman.com or by phone at 972-484-3236 (if calling from the Dallas area) or 800-535-3136 (if calling from outside the Dallas area).

We are open from 9:00am until Noon on the "December" Saturdays.

We will always be closed on the following holidays: Easter, Independence Day, Memorial Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Day and New Years Day.

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JCB  

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If you have any questions or need more information, please contact us by e-mail at cust_svc@goodiesfromgoodman.com or call us directly at 972-484-3236 (if calling from the Dallas area) or 800.535.3136 (if calling from out of Dallas).



Goodies from Goodman
11390 Grissom Ln
Dallas, TX 75229

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Our Corporate Logo Program consists of several different gifts that you can can personalize with your logo. There is a one-time setup fee of $100.00 (for one color printing) or $150.00 (for two color printing) – orders must be placed by calling Bobby Goodman (972-590-9844) or Chuck Goodman (972-590-9845) directly. It takes about 10 days to make your logo ribbon.

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We offer FREE Ground delivery on EVERY gift year-round and we deliver Nationwide! Whether your recipients are in the Dallas area or throughout the Country, we can get it delivered!

Sorry, we do not ship gifts out of the Country. We do ship to Alaska & Hawaii, however, these gifts must go 2nd or Next Day Air and there is an additional $20.00 fee for 2nd Day Air Service and $30.00 for Next Day Air Service that will be added to the shipping cost.

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What are your delivery fees?

We offer FREE Standard shipping via FedEx Nationwide! The only time you pay extra is if you decide to send a gift via Second Day Air, Next Day Air, to a patient in a Dallas area hospital, to a hotel guest or request a special delivery time.

Hospital deliveries to patients are unique.
Delivery to patients in hospitals in our local area (Addison, Carrollton, Coppell, Dallas, Farmers Branch, Garland, Irving, Las Colinas, Lewisville, Plano & Richardson) require a small delivery fee since we are not able to send the gift via FedEx. This fee covers the cost of hiring a courier to hand-deliver your gift. Unfortunately, we are not able to send a gift to a patient in a hospital outside the Dallas area via FedEx. We suggest you send the gift to your recipient's home. We are able to send gifts to Doctors and Staff at hospitals via FedEx which means there would be no special delivery fee.

What method of delivery do you use?
We use a combination of outside couriers and FedEx. All gifts are guaranteed to arrive in perfect condition! 

Warm weather shipping information.
If the weather is too warm, gifts containing chocolate may have items substituted of equal or greater value to ensure perfect arrival.  During the hot summer months, fruit gifts and smoked meat gifts being shipped to certain states may require Second or Next Day Air delivery. We will contact you if this applies to your order and we can discuss various options that meet your approval.

How soon do you ship my gift after I've placed my order?
Unless requested otherwise, orders are shipped within 24 hours of receipt provided we have complete address information (suite # or Apt # if applicable). Orders received after 3:00pm on Fridays will be shipped the following Monday.

For Birthdays, Anniversaries or Special Occasions, please use the Special Instruction Box on our order form to tell us the actual date of the event.

How long does it take for a gift to reach its destination?
It depends on how far you are shipping your gift. Generally speaking, gifts will be delivered within 1 to 4 business days. The closer your recipient is to Dallas, the shorter the delivery time. It is possible for your gift to arrive prior to the date selected. This, of course, is using FedEx Ground service. Second Day and Next Day Air service is available for an additional charge.

Can your smoked meats be re-frozen?

We ship our smoked turkeys, briskets and hams frozen, however, we know that they might be thawed upon arrival. Upon receipt of a smoked meat, place it in the refrigerator. If you do not plan on eating your smoked meat within 3 days of receiving it, please re-freeze it.

Can you ship gifts out of the country?
Sorry, we do not ship gifts out of the country because Customs will delay the delivery of the gift. Since most of our gifts are perishable in nature, we choose not to ship our gifts out of the country.

What about shipping gifts to Alaska & Hawaii?
Gifts being sent to Alaska or Hawaii must go Air and there is an additional $20.00 fee for 2nd Day Air and $30.00 for Next Day Air that will be added to the shipping cost. Also, it can sometimes take one extra day to deliver - this means 2 day air can possibly take 3 days to deliver and "overnight service" might take 2 days.

What if I have special instructions regarding my order?
There is a special box on our on-line order form that allows you to communicate your special instructions to us. We will use this information as much as possible, however, please note, our couriers and FedEx are not always able to accommodate your request.

What should I do if I have a question about my order?

You can either call us at 972-484-3236 or send an email to us. We will quickly take care of your needs.

What makes Second Day and Next Day Air prices high?

Air charges are based upon weight and size of the shipping box. Some of our products might not be heavy, however, they need to be packaged in an over-sized shipping box that will ensure perfect arrival. We always give you the best prices possible!

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Occasionally, substitutions may be necessary to create your gift basket due to the availability of certain products and temperature during various times of the year. Care is taken to maintain the style, theme and product choices of the gift basket, using products of equal value.

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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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